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Legal terms

Terms of Service

These Terms of Service explain the rules for using the Zephyr Executive Aviation website and requesting private aviation coordination services in the United Kingdom.

1) Acceptance of terms

By accessing or using this website, you agree to these Terms of Service and to comply with applicable laws. If you do not agree, do not use this website.

You must be at least 18 years old to use this website and to request services. If you are using the website on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

2) Description of services

Zephyr Executive Aviation Ltd provides private aviation coordination services, including itinerary planning, aircraft class recommendations, route guidance, and optional concierge coordination (such as transfers and catering requests).

We are not an airline. Flights are operated by appropriately licensed third-party aircraft operators. Any flight is subject to aircraft availability, operational constraints, airport slot availability, weather, and regulatory requirements.

Information on this website is provided for general guidance. A booking request is not a confirmed booking. Confirmation occurs only after you receive and accept a written quote and the operational details are confirmed.

3) User obligations

You agree to use this website lawfully and responsibly. In particular, you must not:

  • Use the website for illegal activity, fraud, or misrepresentation.
  • Impersonate another person or submit false passenger or itinerary information.
  • Attempt to access restricted areas, systems, or data.
  • Scrape, harvest, or bulk-download website content or data.
  • Interfere with site security, performance, or availability.

If you submit a booking request, you are responsible for providing accurate contact details and for ensuring that passenger information provided is correct to the best of your knowledge.

4) Intellectual property

All content on this website, including text, layout, graphics, and design elements, is owned by or licensed to Zephyr Executive Aviation Ltd and is protected by intellectual property laws.

You may view and print content for your personal, non-commercial use only. You may not copy, reproduce, distribute, publicly display, or create derivative works from this website without prior written permission.

5) Disclaimers

This website and its content are provided on an ā€œas isā€ and ā€œas availableā€ basis. While we aim to keep information up to date, we do not guarantee that the website will be error-free, uninterrupted, or that content will always be accurate.

We do not provide any warranty of fitness for a particular purpose. Operational outcomes can vary due to factors outside our control, including weather, airport constraints, and third-party operator availability.

6) Limitation of liability

To the fullest extent permitted by law, Zephyr Executive Aviation Ltd will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of business opportunities, or loss of data, arising out of or related to your use of this website or reliance on its content.

To the extent permitted by law, our total liability for direct damages arising out of or related to the website or these terms is limited to the amount you paid to Zephyr Executive Aviation Ltd for the relevant coordination service that gave rise to the claim, or GBP £250 if no amount was paid.

Nothing in these terms limits or excludes liability that cannot be limited or excluded under UK law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

7) Indemnification

You agree to indemnify and hold harmless Zephyr Executive Aviation Ltd from and against claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the website, your breach of these terms, or your submission of inaccurate or unlawful information.

8) Third-party links

This website may reference third-party services and operators as part of aviation coordination. We do not control third-party websites or services and are not responsible for their content, policies, or performance.

9) Privacy

Our handling of personal data, cookies, and tracking preferences is described in our Privacy Policy.

10) Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Subject to the dispute resolution section below, the courts of England and Wales will have exclusive jurisdiction over disputes arising out of or related to these terms or your use of the website.

11) Dispute resolution

If a dispute arises, you agree to first contact us to attempt an informal resolution. Most issues can be resolved quickly by email or phone once we understand the concern.

If we cannot resolve the dispute informally within 30 days, either party may bring the dispute in the courts of England and Wales, as described above.

12) Termination

We may suspend or terminate your access to the website if we reasonably believe you have violated these terms or attempted to compromise site security or availability.

Termination of website access does not affect any rights or obligations that have accrued before termination.

13) Changes to these terms

We may update these Terms of Service from time to time. If we make material changes, we will provide notice on the homepage at least 14 days before the updated terms take effect.

Your continued use of the website after the effective date of updated terms means you accept the updated terms.

14) Contact information

If you have questions about these terms, contact:

Zephyr Executive Aviation Ltd
1 Canada Square
Canary Wharf, London E14 5AB
United Kingdom
Last Updated: February 22, 2026